Expert Auto Service You Can Trust

Kaitlyn Guptill

11 months ago

I cannot say enough good things about Walt’s. We’ve been coming here for almost 10 years, and today they provided automotive service and support unheard of in 2025. After multiple attempts to repair my vehicle at a local dealership service center, the only reason being the vehicle was under warranty, and dramatically failing, Walt’s was able to get us in quickly, diagnose the problem, and help us with a plan to get the repair done. As always, they were kind, honest, and direct about the issues and cost. I would rather pay for their work than work with a dealership and repairs under warranty. This is where you want to bring your vehicle, from the work they do, to the people they are.

r g

a year ago

Brought my vehicle there with check engine light on after one of the well known chain auto services said it was too dangerous to drive and it would be $5000+ of work and parts to fix it and chain store charged me $200+ for the diagnostics. Walt's assessment...Turned out there was not anything wrong with my vehicle. Just the check engine light got triggered and needed to be reset. Been driving it a few months now with no problems. Thank you. Walt's mechanics are smart and honest!

Sarah Michele

10 months ago

I have taken my car here a couple times and they always do fantastic work. I was driving my car a hour away before to someone I could trust until i tried walt’s and they truly are there for their customers. if you’re a woman and trying to find a reliable shop that won’t try and screw you over because you’re a woman, this is it. they truly just want to give you the best service and make sure you leave happy. HIGHLY RECOMMEND. also huge shout out to Larry for taking care of me after i recently got into an accident. he empathized with me and truly helped someone in an awful situation. I didn’t cry when i crashed my car, but i did cry at the kindness of him and helping me through it all.

Paulette DiMatteo

2 months ago

I brought my car in on a Monday and it was done that Wednesday. Not only was the car looking new again but they detailed it. Don’t go anywhere else.

Teresa Plaza

a year ago

I nearly walked past my car!!!They did a beautiful job!Frank Z Was Wonderful from start to finish They replaced my front bumper and other things some girls don't know about,Provided me with a car to use ,washed and detailed the entire inside of my car!!I was so grateful ,they really did turn a bad situation around with such a seamless experience,We have a new Auto service provider for sure They made my cookie list!

Sjohnai Mccarthy

2 months ago

Was involved in an accident and contacted this waltz to get my car in for repair ,!they came and got it the same day and from jump Larry a worker there was so nice and helpful that it seemed to good to be true lol but my car is fully repaired after a few weeks thank you so much for your service and also kindness that a lot of companies don’t show these days !!

Diana Jaramillo

3 months ago

These guys are the most honest, fairest, most professional mechanics in Syracuse by far!! I'll start with my first interaction with them my tire was losing air, I called them at 4:45 PM. Guy told me they close at 5 but I couldn't make it till 6. He WAITED for me to get out of work and fixed my tire and then didn't even charge me since he was able to fix just by wiggling the air release thing on the valve. Since then, I've gone there several times. Firestone quote me $2,000 to fix power steering about a year ago, these guys did it for $800. Monroe Muffler quoted me $880 for rear brakes, these guys did it for $400. These other places try to make you fix stuff that isn't even broke just so they can get more revenue. These guys will tell you if they think your calipers are okay and probably don't need to be replaced. If you're taking a risk that they may go in a year and cost more money, they'll give you their best and honest opinion and let you decide (as opposed to the other places who refuse to touch it unless you fix everything that has even a 1% chance of going). I love that about that about them as I'm someone who hates wasting money!

Sammy Patel

2 months ago

Larry and his crew do great work. Had one vehicle go in and came out look brand new at a great price. He handled everything perfectly and now he will be taking care of my second vehicle. Highly recommend.

Hudson Valley Reviewer

5 months ago

Walt’s Automotive Service truly saved the day for me, and I couldn’t be more grateful for the level of professionalism, honesty, and skill this shop showed from start to finish. It’s not easy finding a mechanic you can trust, especially when you’re dealing with unexpected car trouble, but Walt and his team proved immediately that they take their work — and their customers — seriously. I came in with an electrical issue that had completely thrown off my vehicle. Other places had given me guesses, rough ideas, or long wait times, but Walt diagnosed the problem quickly, explained everything clearly, and didn’t try to upsell or scare me into unnecessary repairs. He found the exact issue, fixed it efficiently, and had me back on the road faster than I ever expected. The honesty alone deserves five stars, but the quality of the repair made it even better. The shop itself is clean, organized, and run by people who actually care about what they’re doing. You can tell Walt takes pride in his work and treats every customer like a real person, not a paycheck. The communication was excellent, the pricing was fair, and the peace of mind was priceless. If you need reliable automotive service from someone who truly knows what they’re doing, look no further. Walt’s Automotive Service is the place you want in your corner when your car decides to give you trouble. They definitely earned this five-star review.

Emma Steimle

2 months ago

Walt's repaired my car and did a great job. They were helpful communicative throughout the whole process. On top of fixing everything with my car, they also deep cleaned it and made it look brand new before returning it. Very kind staff. Thank you!